This class is really flying by. It has been such a great experience so far. I really enjoyed our topics we learned about this week. It focused on building great teams and building trust with others. I know in my personal life, I can focus on my own integrity and how I act. It can be harder to find others that feel the same way. Frank Levinson of the Finisar Corporation shared in a video said that they hire nice people. Even though that probably sounds silly, he shared how people getting along is extremely important. Being nice and kind to one another can help build workplace trust and relationships. They also focused on not overworking their people. No 100 hour weeks, although they do work hard. This helps keep talent and allows them to still function in the community and in their families.
Guy Kawasaki shared in a different video about trust. He stresses that in order to receive trust, we must trust first. He shares examples of amazon allowing you to return books up to 5 days even if you have read it, Zappos return policies (paying shipping both ways without question), and Nordstrom. The organizations trusted their customers and received trust back. I also loved his example is there are two types of people in this world. An eater or a baker. An eater sees a pie and takes from it (eats it). It's a zero sum thing. A baker can create more pie, knows it is not a zero sum game.
I continue to enjoy these lessons and know that building a business with ethics and trustworthy people can lead to greatness!
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